Reading Body Language Sales Course

Location: Lagos.

Fee: N105, 000

Duration: 3days

Knowing how to interpret body language is an important aspect of non-verbal communication, which allows you to understand the unsaid, judge people’s personalities and understand their preferences.

This Course enables you to know and decode various gestures and expressions, including posture, hand gestures, expressions, the hand shake, style of walking and eye movements. The course provides you with a comprehensive understanding of how to interpret body language so that you can not only control your own body language but decode others as well.

During the course, participants learn to understand the nuances of body language so that they can read it expertly, and also alter their own body language to create specific impacts on others. This comprehensive course includes knowledge and skill development in improving communication, understanding gestures, decoding personality types using body language knowledge, and building rapport.

Reading Body Language Sales Training Course provides participants with all the necessary tools to understand their own and others’ unconscious body expressions to gain an insight into behaviour and personality.

Learning Outcomes

After completing this course, participants will have learned to:

• Apply knowledge of body language to improve communication
• Understand the impact of space in a conversation
• Understand the nuances of body language from the face, hands and arms to legs, walking style and posture
• Use mirroring and matching techniques to build rapport
• Shake hands with confidence
• Dress for success
• Learn to give space
• Understand facial expressions
• Understand unconscious body expressions
• Mirror and lead
• Monitor posture
• Dress up
• Role play

Course Outline

Reading Body Language Sales Training Course – Lesson 1 Getting Started

• The Parking Lot
• Workshop Objectives
• Action Plans & Evaluations

Reading Body Language Sales Training Course – Lesson 2 Body Language

• Making the Grade
• Looking Into Ourselves
• Debrief

Reading Body Language Sales Training Course – Lesson 3 Give Me Some Space!

• Space Issues
• Practice for All

Reading Body Language Sales Training Course – Lesson 4 What’s Your Face Saying?

• Your Face is the Base
• The Eyes Have It

Reading Body Language Sales Training Course – Lesson 5 What’s Your Body Saying?

• Speaking with your Hands
• Getting a Leg Up
• Tools of the Trade

Reading Body Language Sales Training Course – Lesson 6 Mirroring & Leading

• Creating Relationships
• Matching and Mirroring
• Pacing and Leading

Reading Body Language Sales Training Course – Lesson 7 Monitoring Your Posture

• Looking at Your Posture
• Working on Your Posture

Reading Body Language Sales Training Course – Lesson 8 Dressing Up

• What Should I Wear?
• Debrief

Reading Body Language Sales Training Course – Lesson 9 Shaking Hands

• Degree of Firmness
• Dryness of Hands
• Depth of Grip
• Duration of Grip
• Eye Contact

Reading Body Language Sales Training Course – Lesson 10 How Are You Doing?

• Scenarios

About Instructors

Kingsley Nwabugwu

Petroleum Engineer and Safety Professional

Kingsley Nwabugwu is a Petroleum Engineer and Safety Professional with over 9 years of experience in safety spanning the upstream and downstream sectors of the oil and gas industry.

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