Problem Solving and Decision Making Course
Problem Solving and Decision Making Course
₦185,000.00
Duration: 3 days |
Location: Lagos, Accra Ghana.
Fee: N185, 000
Duration: 3days
In the workplace, you’ll need to make decisions and resolve problems frequently. And while many of your decisions are not so important, some are potentially life changing. So learning how to use effective strategies and tools will help you to make the right decisions at the right time.
This course provides you with skills such as problem solving techniques and models, organising methods, ways to conduct research, and identifying options to achieve accurate decision-making and problem solving.
Correct and timely decision-making can be done using specific techniques and enhanced knowledge of the self and situations. During this Decision Making Training Course, participants receive training in applying problem solving to help decision making, identify appropriate solutions, use creativity, evaluate situations and people, predict outcomes, and more.
Having a process to work through can take the anxiety out of problem-solving and make decision-making easier. That’s what this three-day workshop is all about.
Learning Outcomes
After completing this course, participants will have learned to:
- Apply problem-solving steps and tools
- Analyse information to clearly describe problems
- Identify appropriate solutions
- Think creatively and be a contributing member of a problem-solving team
- Select the best approach for making decisions
- Create a plan for implementing, evaluating, and following up on decisions
- Avoid common decision-making mistakes
- Understand problem-solving
- Make correct and timely decisions
- Use problem-solving model and toolkit
- Use SWOT Analysis
- Make good group decisions
- Analyse and select solutions
- Plan and organise
Course Outline
Decision Support – Problem Solving & Decision Making Training Course Session 1
Problem Solving & Decision Making Training Course – Lesson 1 Introduction
- Icebreaker
- Housekeeping Items
- The Parking Lot
- Workshop Objectives
Problem Solving & Decision Making Training Course – Lesson 2 Definitions
- Defining Problem Solving & Decision Making
- Problem Identification
- Eight Essentials to Defining a Problem
- Problem Solving in Action
Problem Solving & Decision Making Training Course – Lesson 3 Making Decisions
- What it Means
- Types of Decisions
- Facts vs. Information
- Decision-Making Traps
Problem Solving & Decision Making Training Course – Lesson 4 Getting Real
- Pre-Assignment Review
- Debrief
Problem Solving & Decision Making Training Course – Lesson 5 The Problem Solving Model
- Model Overview
- Real Problems
- Debrief
- Phase One
- Phase Two
- Phase Three
Problem Solving & Decision Making Training Course – Lesson 6 Case Study
- The Truck
- Debrief
Decision Support – Problem Solving & Decision Making Training Course Session 2
Problem Solving & Decision Making Training Course – Lesson 1 The Problem Solving Toolkit
- The Basic Tools
- The Fishbone
Problem Solving & Decision Making Training Course – Lesson 2 Aspirinia
- Decision Information
- Individual Actions Steps
- Group Planning
- Exercise Debrief
Problem Solving & Decision Making Training Course – Lesson 3 Swotting Up
- SWOT Analysis
- Individual Analysis
Problem Solving & Decision Making Training Course – Lesson 4 Making Good Group Decisions
- Working Toward the Decision
- Degrees of Support
- Creative Thinking Methods
- Brainstorming & Brainwriting
- Debrief
- More Methods
- Avoiding Fatal Mistakes
Problem Solving & Decision Making Training Course – Lesson 5 Analysing & Selecting Solutions
- Selecting Criteria
- Creating a Cost-Benefit Analysis
- Debrief
Problem Solving & Decision Making Training Course – Lesson 6 Planning & Organising
- Introduction
- Follow-Up Analysis
- Evaluate
- Adapt, Close & Celebrate
About Instructors
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₦185,000.00
Duration: 3 days |
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