Measuring Results from Training – Training Course

Location: Lagos.

Fee: N135, 000

Duration: 3days

Target Participants: Human Resources Managers, Head of Departments, Managers.

Measuring the return on investment (ROI) of a specific training program can be difficult at best. This often limits an organisation’s knowledge of how and which training programs benefit employees, which leads to poor budgetary planning for future programs.

Measuring Results from Training Course provides you with the knowledge and skill development in various learning styles, training evaluation levels and plans, training measurement tools, ROI formulas and assessment of the training. This course

helps your organisation identify and measure the tangible and the intangible benefits of training so that you can plan accurately and maximise the return from future training programs.

In this course, we will learn about the different ways to evaluate training progress, and how to use those results to demonstrate the results that training brings.

Learning Outcomes

• Understand Kolb’s learning styles & learning cycle
• Learn about Kirkpatrick’s levels of evaluation
• Become familiar with the many types of evaluation tools including, goal setting, tests, reactionary sheets & interviews
• Learn when to use each type of evaluation tool
• Be able to perform a needs assessment
• Learn how to write learning objectives & link them to an evaluation
• Learn to write an evaluation plan
• Gain insight into identifying costs, benefits & ROI on training
• Develop a business case for training

Course Outline

Measuring Results from Training – Training Course – Lesson 1 Getting Started

• Housekeeping Items
• Pre-Assignment Review
• Workshop Objectives
• Action Plans

Measuring Results from Training – Training Course – Lesson 2 Kolb’s Learning Styles

• The Four-Stage Process
• Accommodators
• Divergers
• Convergers
• Assimilators

Measuring Results from Training – Training Course – Lesson 3 Kirkpatrick’s Levels of Evaluation

• Overview
• Level One: Reactions
• Level Two: Learning
• Level Three: Behaviour
• Level Four: Results

Measuring Results from Training – Training Course – Lesson 4 Types of Measurement Tools

• Goal Setting
• Self-Evaluations
• Peer Evaluations
• Supervisor Evaluations
• High-Level Evaluations

Measuring Results from Training – Training Course – Lesson 5 Focusing the Training

• Performing a Needs Assessment
• Creating Learning Objectives
• Drilling Down Into Content

Measuring Results from Training – Training Course – Lesson 6 Creating an Evaluation Plan

• What Will We Evaluate?
• When Will the Evaluation be completed?
• How Will We Evaluate It?
• Who Will Perform the Evaluation?

Measuring Results from Training – Training Course – Lesson 7 Assessing Learning before Training

• Workplace Observation
• Objectives Assessment
• Pre-Assignments and Pre-Tests

Measuring Results from Training – Training Course – Lesson 8 Assessing Learning during Training

• Reviewing Learning Objectives
• Performing Hip-Pocket Assessments
• Quizzes and Tests
• Skill Assessments

Measuring Results from Training – Training Course – Lesson 9 Assessing Learning after Training

• Evaluation Timelines
• Learning Journal
• Goal Setting
• Additional Methods of Evaluation

Measuring Results from Training – Training Course – Lesson 10 The Long Term View

• Creating a Long Term Evaluation Plan
• Methods of Evaluation
• Documenting Lessons Learned

Measuring Results from Training – Training Course – Lesson 11 Calculating the Return on Investment (ROI)

• A Basic ROI Formula
• Identifying and Measuring Tangible Benefits
• Identifying and Measuring Intangible Benefits
• Calculating Total Costs
• Making a Business Case

Measuring Results from Training – Training Course – Lesson 12 Wrapping Up

• Words from the Wise
• Parking Lot
• Action Plans

About Instructors

Yetunde Akinrogbe

Project manager

This belief comes from my unyielding faith in the decency and generosity of the American people. And in the weeks ahead, I look forward to debating them.

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