Facilitation Skills Training Course

Location: Lagos.

Fee: N105, 000

Duration: 2days

Effective facilitation skills are required for anyone tasked with managing groups in the workplace. Every organisation has a need for good facilitators in almost every department. The difference between being a good facilitator and a great facilitator is training and experience.

This course teaches you practical techniques like promoting fairness, managing meetings and planning sessions to achieve productive outcomes, giving feedback and much more.

Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating easy decision making, facilitation can make any organisation make better decisions.

This Facilitation training course will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings.

Learning Outcomes

• Define facilitation & identify its purpose
• Understand the benefits of good facilitation
• Master the role & focus of a facilitator
• Differentiate between process & content of a group discussion
• Learn effective tools for preparing for an effective facilitation session
• Master techniques for effective facilitation from Tuckman & Jensen’s stages of group development (forming, storming, norming & performing)
• Learn how to help a group reach a consensus and a final solution, by encouraging participation
• Practice techniques for dealing with disruptions, dysfunctions & difficult people in a group setting
• Define what interventions are, when they are appropriate and learn how to implement them

Course Outline

Facilitation Skills Training Course – Lesson 1 Understanding Facilitation

• What is Facilitation?
• What is a Facilitator?
• When is Facilitation Appropriate?

Facilitation Skills Training Course – Lesson 2 Process vs. Content

• About Process
• About Content
• A Facilitator’s Focus

Facilitation Skills Training Course – Lesson 3 Laying the Groundwork

• Choosing a Facilitated Approach
• Planning for a Facilitated Meeting
• Collecting Data

Facilitation Skills Training Course – Lesson 4 Tuckman and Jensen’s Model of Team Development

• Stage One: Forming
• Stage Two: Storming
• Stage Three: Norming
• Stage Four: Performing

Facilitation Skills Training Course – Lesson 5 Building Consensus

• Encouraging Participation
• Gathering Information
• Presenting Information
• Synthesising and Summarising

Facilitation Skills Training Course – Lesson 6 Reaching a Decision Point

• Identifying the Options
• Creating a Shortlist
• Choosing a Solution
• Using the Multi-Option Technique

Facilitation Skills Training Course – Lesson 7 Dealing with Difficult People

• Addressing Disruptions
• Common Types of Difficult People and How to Handle Them
• Helping the Group Resolve Issues on their Own

Facilitation Skills Training Course – Lesson 8 Addressing Group Dysfunction

• Using Ground Rules to Prevent Dysfunction
• Restating and Reframing Issues
• Getting People Back on Track

Facilitation Skills Training Course – Lesson 9 About Intervention

• Why Intervention may be Necessary
• When to Intervene
• Levels of Intervention

Facilitation Skills Training Course – Lesson 10 Intervention Techniques

• Using your Processes
• Boomerang it Back
• ICE It: Identity, Check for Agreement, Evaluate how to Resolve

About Instructors

Akinjide Ajewole

(CIPSCMI, MNIM, FIIFMM, CMM, Ch. FM) Remoik Nig Ltd

He has years of experience in the human capital development with several contribution to the growth of SAHARA GROUP as the sole project manager of the company

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