Effective Negotiation Course

Location: Lagos

Fee: N150, 000

Duration: 3days

Negotiation Skills Training Course provides you with practical negotiation techniques applicable to negotiation in many contexts and situations. The negotiation training course is run like a workshop where you are given some theory, then work in pairs or small teams to prepare for negotiations that are relevant to your needs.

In this course you will learn theory and get the opportunity to apply it to scenarios that suit your specific needs. This is training tailored to you!

Gain the confidence you need to resolve a point of difference, or the advantage in the outcome of a discussion, produce an agreement upon courses of action, or bargain for individual or collective advantage. Negotiation is a process which can lead to positive outcomes and develop relationships.

Learning Outcomes

By the end of this training session, participants will be able to:

• Explain the basic types of negotiations
• Learn the phases of negotiations & gain the skills necessary for successfully negotiating
• Apply basic negotiating concepts (WATNA, BATNA, WAP & ZOPA)
• Lay the groundwork for negotiation
• Identify what information to share & what information to keep to your self
• Master basic bargaining techniques
• Apply strategies for identifying mutual gain
• Demonstrate how to reach a consensus & set the terms of agreement
• Deal with personal attacks & other difficult issues
• Apply the negotiating process to solve everyday problems
• Negotiate on behalf of someone else

Course Outline

Negotiation Skills Training Course – Lesson 1 Understanding Negotiation

• Types of negotiation
• The three phases
• Skills for successful negotiation

Negotiation Skills Training Course – Lesson 2 Getting Prepared

• Establishing your WATNA and BATNA
• Identifying your WAP
• Identifying your ZOPA

Negotiation Skills Training Course – Lesson 3 Laying the Groundwork

• Setting the time and place
• Establishing common ground
• Creating a negotiation framework

Negotiation Skills Training Course – Lesson 4 Phase One – Exchanging Information

• Getting off on the right foot
• What to share
• What to keep to yourself

Negotiation Skills Training Course – Lesson 5 Phase Two – Bargaining

• What to expect
• Techniques to try
• How to break an impasse

Negotiation Skills Training Course – Lesson 6 About Mutual Gain

• Three ways to see your options
• About mutual gain
• Creating a mutual gain solution

Negotiation Skills Training Course – Lesson 7 Phase Three – Closing

• Reaching a consensus
• Building an agreement
• Setting the terms of the agreement

Negotiation Skills Training Course – Lesson 8 Dealing with Difficult Issues

• Being prepared for environmental tactics
• Dealing with personal attacks
• Controlling your emotions
• Deciding when it’s time to walk away

Negotiation Skills Training Course – Lesson 9 Negotiating Outside the Boardroom

• Adapting the process for smaller negotiations
• Negotiating via telephone
• Negotiating via E-mail

Negotiation Skills Training Course – Lesson 10 Negotiating on Behalf of Someone Else

• Choosing the negotiating team
• Covering all the bases
• Dealing with tough questions

Reviews