Coaching and Mentoring Training Course

Location: Lagos & Calabar.

Fee: N145, 000

Duration: 3days

Coaching and mentoring employees helps to boost productivity, create a healthier work environment, ensure smooth functioning of business processes and improve moral. As human resources are the key in any organisation, it is important to coach and mentor them appropriately to reduce attrition and improve staff retention.

This course provides you with a deep understanding and the skills required to properly implement important techniques such as goal setting, developing career options, overcoming personal obstacles, building trust, giving critical feedback and more.

Business mentoring and coaching is an investment that you make in developing your key resource people for the long-term benefit of the organisation.

Productivity happens when managers can develop strong relationships with their employees. Executive coaching builds the capability of managers to help their employees with the intangible elements of human relationships. This Coaching and Mentoring Training program will help you turn performance management into a collaborative process that benefits everyone.

Learning Outcomes

In this course participants will:

• Understand the G.R.O.W. model and apply it
• Learn to set appropriate, effective goals using the S.M.A.R.T. technique
• Learn how to recognise the current state or reality of an employee’s situation
• learn to identify coaching and mentoring options for your employees, creating a preliminary plan with action steps
• Learn how to develop a complete plan, including motivational opportunities to drive accomplishment
• Understand the importance of building & fostering trust with employees
• Master the art of giving effective feedback while maintaining trust
• Recognise & overcome common obstacles that are holding employees back
• Know when it is the right time to stop coaching an employee
• Learn to continue to transition an employee to other opportunities for continued growth

Course Outline

Coaching and Mentoring Training Course – Lesson 1 Defining Coaching and Mentoring

• What is Coaching?
• What is Mentoring?
• Introducing the GROW Model

Coaching and Mentoring Training Course – Lesson 2 Setting Goals

• Goals in the Context of GROW
• Identifying Appropriate Goal Areas
• Setting SMART Goals

Coaching and Mentoring Training Course – Lesson 3 Understanding the Reality

• Getting a Picture of Where you are
• Identifying Obstacles
• Exploring the Past

Coaching and Mentoring Training Course – Lesson 4 Developing Options

• Identifying Paths
• Choosing your Final Approach
• Structuring a Plan

Coaching and Mentoring Training Course – Lesson 5 Wrapping it all Up

• Creating the Final Plan
• Identifying the First Step
• Getting Motivated

Coaching and Mentoring Training Course – Lesson 6 The Importance of Trust

• What is Trust?
• Trust and Coaching
• Building Trust

Coaching and Mentoring Training Course – Lesson 7 Providing Feedback

• The Feedback Sandwich
• Providing Constructive Criticism
• Encouraging Growth and Development

Coaching and Mentoring Training Course – Lesson 8 Overcoming Roadblocks

• Common Obstacles
• Re-Evaluating Goals
• Focusing on Progress

Coaching and Mentoring Training Course – Lesson 9 Reaching the End

• How to know when you’ve Achieved Success
• Transitioning the Coachee
• Wrapping it all up

Coaching and Mentoring Training Course – Lesson 10 How Mentoring Differs from Coaching

• The Basic Differences
• Blending the Two Models
• Adapting the GROW Model for Mentoring
• Focusing on the Relationship

About Instructors

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