Advanced Facilitation Skills Training Course

Location: Lagos and Accra Ghana.

Fee: N155, 000

Duration: 2days

Having advanced facilitation skills is essential for you to be able to create positive and effective interactions combined with accurate and timely decision-making. This in-depth, 2-day course will prepare you to handle most facilitation tasks and includes specific techniques and tools that allows managers to become excellent facilitators in both training and non-training environments.

This course is designed to develop a deeper understanding of facilitation such as group preparation, managing perspectives, building agreements, defining roles and other skills which allow professional facilitators to interact as required in any situation.

This short and dynamic training course is the fastest way to develop skills in effective facilitation so that goals can be reached on time, every time.

Skill development in facilitation is essential for performing expertly. During this deep dive training course in facilitation skills, participants learn to distinguish facilitation from instruction and training, establish ground rules, develop facilitation techniques, give effective feedback, understand the stages of team development, and more.

Learning Outcomes

After completing this course, participants will have learned to:

• Distinguish facilitation from instruction and training
• Identify the competencies linked to effective small group facilitation
• Understand the difference between content and process
• Understand the stages of team development and ways to help teams through each stage
• Use common process tools to make meetings easier and more productive
• Define your role in facilitating
• Establish ground rules
• Develop content and process
• Deal with controversial issues and divergent perspectives
• Develop communication skills
• Find for common ground
• Use common facilitation techniques
• Give effective feedback
• Understand facilitation vocabulary
• Deal with difficult people and situations
• Build sustainable agreements
• Understand the stages of team development
• Use analysis tools

Course Outline

Facilitation Skills Deep Dive Training Course Day 1

Facilitation Skills Deep Dive Training Course – Lesson 1 Introduction

• Icebreaker
• Housekeeping Items
• The Parking Lot
• Workshop Objectives

Facilitation Skills Deep Dive Training Course – Lesson 2 Defining Your Role

• Facilitation, Training and Chairing
• Large Group Exercise
• Debrief

Facilitation Skills Deep Dive Training Course – Lesson 3 How Facilitators Work

• Key Skills
• Facilitation Skill Levels
• Facilitation at a Glance
• My Shopping List

Facilitation Skills Deep Dive Training Course – Lesson 4 Establishing Ground Rules

• Parking Lots
• Planning Transitions

Facilitation Skills Deep Dive Training Course – Lesson 5 Content & Process

• What is Content?
• What is Process?

Facilitation Skills Deep Dive Training Course – Lesson 6 Types of Thinking

• Divergent Thinking & Convergent Thinking
• Decision Making
• Grey Matters

Facilitation Skills Deep Dive Training Course – Lesson 7 Handling Controversial Issues

• No Need for Black & White Thinking
• Degrees of Support

Facilitation Skills Deep Dive Training Course – Lesson 8 Communication Skills

• Active Listening
• Asking Questions
• Non-Verbal Messages

Facilitation Skills Deep Dive Training Course – Lesson 9 Listening For Common Ground

• Listening for Common Ground

Facilitation Skills Deep Dive Training Course – Lesson 10 Common Facilitation Techniques

• Top Techniques
• Group Preparation
• Demonstrations
• Debrief

Facilitation Skills Deep Dive Training Course Day 2

Facilitation Skills Deep Dive Training Course – Lesson 1 Providing Effective Feedback

• Giving Feedback
• The Feedback Process
• One Step Further
• Instructor Evaluation
• Debrief

Facilitation Skills Deep Dive Training Course – Lesson 2 Managing Divergent Perspectives

• Techniques for Success
• Debrief

Facilitation Skills Deep Dive Training Course – Lesson 3 The Language of Facilitation

• Applying the Language
• Case Study
• Debrief

Facilitation Skills Deep Dive Training Course – Lesson 4 Building Agendas

• Step 1
• Step 2
• Step 3

Facilitation Skills Deep Dive Training Course – Lesson 5 Dealing with Difficult Dynamics

• Mix & Match
• Debrief
• 12 Easy Ways to Intervene
• Role Play
• Debrief

Facilitation Skills Deep Dive Training Course – Lesson 6 Building Sustainable Agreements

• Defining a Sustainable Agreement
• Debrief

Facilitation Skills Deep Dive Training Course – Lesson 7 Stages of Team Development

• The Five Stages
• Group Exercise
• Debrief

Facilitation Skills Deep Dive Training Course – Lesson 8 Analysis Tools

• SWOT Analysis
• Force Field Analysis
• Step 4

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