Location: Los Angeles. Fee: $4, 300 Duration: 1 week Performance Management is a strategic approach to ensuring the efficiency and effectiveness of an organisation. Whether at the organisational, departmental or employee level, the goal of performance management is to make sure all business goals are being met in a satisfactory manner. Using practical tools like […]
Location: Lagos. Fee: N105, 000 Duration: 3days Creating professional proposals requires strategy, analysis, research, technical writing skills, formatting, organising, and editing. Writing a winning proposal is both an art form and a craft that you can learn. Delivering it well closes the deal. This Course provides comprehensive training in each step of the preparation and […]
Location: Lagos. Fee: N105, 000 Duration: 2days Delivering a brilliant presentation needs effective planning, choosing the right delivery method, outstanding content, use of technology and communication skills. This course provides in-depth knowledge and skill building in the planning, preparing and delivering of an engaging presentation. The use of the specific tools and techniques for presentation […]
Location: Lagos, Accra Ghana. Fee: N185, 000 Duration: 3days In the workplace, you’ll need to make decisions and resolve problems frequently. And while many of your decisions are not so important, some are potentially life changing. So learning how to use effective strategies and tools will help you to make the right decisions at the […]
Location: Lagos. Fee: N85, 000 Duration: 4days Utilising PMBOK, a global standard, this Project Management training course will give you an overview of the entire project management process, as well as key project management tools that can be used every day. The importance of delivering business results to specification, on time and within budget is […]
Location: Lagos. Fee: N105, 000 Duration: 3days Knowing how to interpret body language is an important aspect of non-verbal communication, which allows you to understand the unsaid, judge people’s personalities and understand their preferences. This Course enables you to know and decode various gestures and expressions, including posture, hand gestures, expressions, the hand shake, style […]
Location: Lagos. Fee: N135, 000 Duration: 3days Target Participants: Human Resources Managers, Head of Departments, Managers. Effective recruitment and selection ensures that the right people are in the right job. It helps to increase job satisfaction, reduce wastage of resources, achieve better retention of employees and improve productivity. Recruitment and Selection Training Course provides skill […]
Location: Lagos. Fee: N105, 000 Duration: 3days Satisfying every customer can be difficult, but there are proven methods and skills you can learn to maximise their satisfaction and increase sales. This Course provides you with an understanding and skill development in how to engage with customers, controlling the sales process, identifying upselling/cross-selling opportunities, sales psychology, […]
Location: Lagos & Abuja. Fee: N115, 000 Duration: 3days Handling customers over the phone requires many skills, including verbal communication skills, proper telephone etiquette, problem resolution and escalation and active listening skills. Learn how to create raving fans every time you engage with them. Whether we choose to embrace them or cannot stand being interrupted […]